PARENT/GUARDIAN FAQs

I received more than one account email (one for each of my children)?

Please send an email to accounthelp@fallriverschools.org and request that we merge accounts together into one. Please include names of children and their school.   

I work for the FRPS and received an accout email using my personal email. Can I just have one?

You only need one account. Please send an email to accounthelp@fallriverschools.org and request that we merge accounts together into one.

Information I am viewing is wrong?

Attendance Issues - Contact school office

Assignment/Grade Issues- Contact teacher directly

If you have unsatisfactory results, please contact the school office and ask to speak to principal or vice-principal.

I am running reports to view/print but they never display?

You need to have your popup blockers enabled to allow popups for the site.  

What is the difference between my login and my child’s login?

 

The main difference is in the tools available. The student has a widget that will allow him or her to check

off items on a “To Do” list. Students will also have a “Locker” tab where they can upload documents for

retrieval to work on wherever they need to.

 

 

 

Parent & Student Account Help?

accounthelp@fallriverschools.org 

Most emails will be responded to within one business day.  You must email your issue from the parent or student email on file.